Frequently Asked Questions

Find answers to common questions about our services.

You can book an appointment online through our website by clicking "Book Appointment" and following the simple 3-step process. You can also call us directly at +256 700 000 000.

We accept cash, mobile money (MTN, Airtel), and bank transfers. Payment is collected at the time of your visit.

Yes. Please notify us at least 24 hours in advance if you need to cancel or reschedule. You can call +256 700 000 000 or email us.

Please bring your identification, any previous medical records or test results, and a list of medications you are currently taking.

Yes, we offer telemedicine consultations for follow-up visits and minor health concerns. Visit our Telemedicine page to learn more and schedule a virtual consultation.

We are open Monday through Saturday from 8:00 AM to 6:00 PM. Sunday appointments are available by special arrangement.